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SeniorCare’s Information Services Department offers information, referral and advice on all aspects of elder care, and aging and disability resources, to individuals, families, and professionals. To speak to an Information and Referral Professional,contact us Monday through Friday, 9 to 5, at 978-281-1750 or toll free at 1-866-927-1050.
We can direct you to a wide range of services available in the North Shore and Cape Ann area with one simple call.
Our trained staff will guide you through the many aging resources available and help you obtain the most appropriate and current information.
Consumers may refer themselves for services if they wish.
All information is offered to the public without charge, and you can call as many times as you need to.
|If you don’t see the information you need, or if you would like to know about other services that may be available, please call us at 978-281-1750 or toll free at
Our TDD number is 978-282-1836.
One of SeniorCare’s Information and Referral Specialists will be happy to help you.
If you are coming to SeniorCare for assistance, or to a meeting or event, directions are available on our Contact Us page, as well as a convenient "Map It" function so that you can easily plan a direct route from your address to our main office at 49 Blackburn Center, Gloucester. If you plan to visit the Beverly office, it is located at 100 Cummings Center, Suite 106-H.
If you are from Massachusetts, but not our service area, and need to find the agency that serves your town, simply dial:
1-(800) AGE INFO or 1-(800) 243-4636.
If you need help regarding out-of-state elder services or information, call the Elder Care Locator (toll free)
at 1-(800) 677-1116.
Emergency Resource Locators by City/Town:
Federal Aging Resources:
Centers for Medicare and Medicaid Services
Benefits Check Up
Massachusetts Aging Resources:
Mass. Executive Office of Elder Affairs
Benefits for Massachusetts Residents
Prescription Advantage Program
SHINE – Serving Health Insurance Needs of Elders
SHINE Phone Directory by Town