Call Toll-Free 866-927-1050 or 978-281-1750
Serving the Communities of Beverly, Essex, Gloucester, Hamilton, Ipswich, Rockport, Topsfield, Wenham & Manchester-By-The-Sea


Information Services                          

SeniorCare’s Information Services Department offers information, referral and advice on all aspects of elder care and aging and disability resources to individuals, families, and professionals.  To speak to an Information and Referral Professional, contact us Monday through Friday, 9am to 5pm, at 978-281-1750 or toll free at 1-866-927-1050.

We can direct you to a wide range of services available in the North Shore and Cape Ann area with one simple call.  

Our trained staff will guide you through the many aging resources available and help you obtain the most appropriate and current information. 

Consumers may refer themselves for services if they wish.

All information is offered to the public without charge, and you can call as many times as you need to. 

If you don’t see the information you need, or if you would like to know about other services that may be available, please call us at 978-281-1750 or toll free at
1-866-927-1050.  Our TDD number is 978-282-1836.  

One of SeniorCare’s Information and Referral Specialists will be happy to help you.
If you are coming to SeniorCare, directions are available on our Contact Us page.  There is also a convenient "Map It" function so that you can easily plan a direct route from your address to our main office at 49 Blackburn Center, Gloucester.   

If you plan to visit the Beverly office, it is located at 100 Cummings Center, Suite 106-H. Cummings Center is located on Route 62.

If you are from Massachusetts, but not our service area, and need to find the agency that serves your town, simply dial: 1-800-AGE-INFO or 1-800-243-4636.
If you need help regarding out-of-state elder services or information, call the Elder Care Locator (toll free)
at 1-800-677-1116. 

Frequently Called Numbers

Emergency Resource Locators by City/Town:

Frequently Asked Questions

Federal Aging Resources:

Social Security


Veterans Administration

Centers for Medicare and Medicaid Services

Benefits Check Up

Massachusetts Aging Resources:



Benefits for Massachusetts Residents

Prescription Advantage Program

SHINE – Serving the Health Insurance Needs of Everyone

SHINE Phone Directory by Town

Mass Homecare Info

Emergency Preparedness

Emergency Preparedness Resources

MEMA - Mass. Emergency Management

FEMA - Federal Emergency Management