Elder Protective Services

Our protective service caseworkers investigate allegations of abuse or neglect of individuals aged 60 or over.  With the elder’s consent, the caseworker will contact those with knowledge of the situation, and make a home visit to the elder.  If needed, a variety of home care, clinical, and legal services will be offered. 
Reportable conditions include physical abuse, sexual abuse, emotional abuse, neglect, self-neglect, and financial exploitation. 
Reports of elder abuse or neglect are confidential. 

How to Report Elder Abuse/Neglect

Weekdays from 9-5

Call SeniorCare or the appropriate AGE INFO Center
at (800) AGE-INFO (800-243-4636)

Evenings, Nights, Weekends, Holidays

Call the Elder Abuse 24-Hour Hotline   (800) 922-2275

Who Must Report

Anyone who suspects elder abuse or neglect should report it, but some individuals are mandated to report, and are subject to a $1,000 fine for failure to do so.

Mandated reporters include:

Licensed Physicians, Licensed Dentists, Medical Interns, Family Counselors, Licensed Registered Nurses, Licensed Practical Nurses, Police Officers, Social Workers, Emergency Medical Technicians, Probation Officers, Licensed Psychologists, Licensed Podiatrists, Coroners, Firefighters, Physician Assistants, Licensed Occupational Therapists, Licensed Physical Therapists, Executive Directors of Homemaker Service Agencies, and Public Employee Workers Who Meet Equivalency Requirements for Licensing
Mandated reporters, but not subject to fine:
Executive Directors of Home Care Corporations, Homemakers, Home Health Aides, Care Managers or other staff of Home Care Corporations, Licensed Home Health or Homemaker Agency